Privacy Policy
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Privacy Policy
Last Updated: 01 September 2026
At Adventure Biking Club (ABC), operated by Adventure Wheels India LLP, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, make a booking, become an ABC Rider member, participate in our rides or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. About Adventure Biking Club
Adventure Biking Club (ABC) is an adventure motorcycle platform offering motorcycle rentals, riding gear and accessories, rider membership, community activities, adventure trips and related services.
For the purpose of this Privacy Policy:
- “ABC”, “we”, “us” or “our” refers to Adventure Biking Club / Adventure Wheels India LLP.
- “You” or “your” refers to visitors, customers, riders, members and other users of our website and services.
2. Information We Collect
We may collect information that you provide directly to us when you:
- Create an account or submit an enquiry
- Book a motorcycle
- Become an ABC Riders member
- Rent riding gear or accessories
- Participate in a ride, event or trip
- Contact our team
- Submit your bike for listing
- Request delivery or pickup
- Subscribe to our communications
- Submit reviews, feedback, photographs or other content
Personal Information
Depending on the service you use, we may collect:
- Full name
- Mobile number
- Email address
- Residential or correspondence address
- Date of birth or age confirmation
- Government-issued identification details
- Driving licence details
- Emergency contact details
- Booking and rental information
- Payment and transaction information
- Bike ownership or vehicle information where applicable
We only request information that is reasonably necessary to provide the relevant service.
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Approximate location information
- Website usage and interaction data
This information helps us understand website usage, improve performance and maintain security.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember user preferences
- Understand website traffic
- Improve website performance
- Measure marketing campaigns
- Provide relevant communications or advertising
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
5. How We Use Your Information
We may use your information to:
- Process motorcycle rental bookings
- Verify your identity and eligibility
- Complete rental documentation
- Process payments, refunds and deposits
- Provide customer support
- Arrange bike delivery and pickup
- Provide riding gear and accessories
- Manage ABC Riders memberships
- Organise rides, events and trips
- Communicate booking and service updates
- Respond to enquiries and requests
- Improve our website and services
- Prevent fraud, misuse and unauthorised activity
- Maintain operational and safety records
- Comply with applicable legal and regulatory requirements
- Send promotional communications where permitted
6. Motorcycle Tracking and Location Information
For safety, security, operational and recovery purposes, motorcycles rented through ABC may be equipped with GPS or other tracking technology.
Where applicable, location information associated with a rented motorcycle may be used for:
- Vehicle security
- Theft prevention and recovery
- Emergency assistance
- Breakdown or roadside assistance
- Monitoring unauthorised use
- Verifying permitted travel or usage
- Recovering a vehicle in accordance with the rental agreement
By renting a motorcycle equipped with tracking technology, you acknowledge and agree to such tracking as described in the applicable rental agreement and booking terms.
7. Payments
Payments made through our website or third-party payment providers may be processed by external payment service providers.
ABC may receive transaction-related information necessary to confirm and manage your payment, but sensitive payment credentials such as complete card numbers, CVV numbers or banking passwords are generally handled by the applicable payment provider.
We recommend reviewing the privacy policy of the payment provider you use.
8. Sharing of Information
We do not sell or rent your personal information as a business practice.
We may share information with trusted third parties when reasonably necessary to operate our business or provide services, including:
- Payment gateway and financial service providers
- Website hosting and technology providers
- Booking and communication platforms
- Delivery and logistics partners
- Insurance or roadside assistance providers
- Motorcycle service and maintenance providers
- Event, trip or hospitality partners
- Professional advisors
- Government authorities or law-enforcement agencies where legally required
Third parties may only receive information relevant to the service or purpose for which it is being shared.
9. Communications
We may contact you through:
- Phone calls
- SMS
- Push notifications or other digital communication channels
These communications may relate to:
- Booking confirmations
- Payment information
- Pickup and return instructions
- Membership information
- Safety notifications
- Ride/event updates
- Customer support
- Service-related announcements
- Promotional offers and marketing communications
You may opt out of non-essential promotional communications where applicable.
Please note that you may still receive important service-related communications even after opting out of marketing messages.
10. Reviews, Photos and User-Generated Content
If you voluntarily submit:
- Reviews
- Testimonials
- Photographs
- Videos
- Ride stories
- Social media content
- Other feedback or material
you acknowledge that ABC may use such content for legitimate business, marketing and promotional purposes, subject to applicable permissions and law.
We will not intentionally use your private personal information for promotional purposes without an appropriate basis or permission where required.
11. Data Security
We take reasonable administrative, technical and organisational measures to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You are responsible for keeping your account credentials, passwords and other access information confidential.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Providing our services
- Maintaining booking and transaction records
- Handling disputes
- Meeting accounting and legal requirements
- Preventing fraud and misuse
- Protecting our legal rights
- Maintaining business records
When information is no longer required, we may securely delete, anonymise or otherwise dispose of it, subject to applicable legal requirements.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, applications or services.
These third parties have their own privacy policies and terms. ABC is not responsible for the privacy practices, security or content of external websites.
We encourage you to review their privacy policies before providing personal information.
14. Children’s Privacy
Our motorcycle rental and riding services are intended for individuals who are legally eligible to ride and rent motorcycles.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
15. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate information
- Request deletion where legally permitted
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Raise a concern regarding how your information is handled
To exercise applicable rights, contact us using the details below.
We may need to verify your identity before processing certain requests.
16. Changes to Your Information
If any information you have provided to ABC changes, such as your phone number, email address or communication preferences, please contact us so that we can update our records.
Providing accurate information is particularly important for motorcycle rental, identity verification and emergency communication.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our services
- Changes in technology
- Changes in legal or regulatory requirements
- Changes in our data practices
The updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
18. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
Adventure Biking Club (ABC)
Operated by: Adventure Wheels India LLP
Email: admin@adventurebikingclub.com
Phone / WhatsApp: +91 96747 44646
Website: adventurebikingclub.com
Privacy Enquiries
For privacy-related requests, please include your name, registered email/mobile number and a brief description of your request so that we can assist you efficiently.
Your Privacy Matters
We believe that riding should come with freedom, confidence and trust. We are committed to handling your personal information responsibly while delivering a safe and seamless ABC experience.
Ride More. Explore Beyond.